TECHNOLOGY SERVICES

Seamless experiences enabled all ways, always

 
 

End-to-end suite of best-of-breed
customer experience technology tools that are pre-integrated and ready to deploy

Our integrated, holistic technology platform has everything you need to solve even your most complex customer experience challenges. We help you drive faster, smarter, and more agile omnichannel customer service interactions – no matter your contact center infrastructure or company size.

We combine strategic partnerships with our own proprietary solutions to provide a complete set of tools that will serve your customers today, and provide bridge to their needs in the future.

 
 
 

Technology Services

 
Technology Strategy

Our technology experts help you design a solution to drive faster, smarter, and more agile customer service interaction.

Systems Integration & Value-Add Applications

We help knit together an integrated, cross-channel customer experience that effortlessly escalates interactions, and enables connectivity.

Managed Services

Three tiers of care, predictable OpEx pricing, and resource flexibility means we can provide the level of support that best fits your business needs.

 

To learn more about our technology services visit our technology division, eloyalty.com

 

Real results

Client Story

High-Tech Meets High-Touch

A healthcare services provider streamlines patient care with a scalable and integrated technology solution.

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Client Story

Staying Ahead of the Game

A department store gained the flexibility and control it needed to keep pace with the changing retail landscape.

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Client Story

From Zero to Hero

A utility company transformed its customer service with a self-help solution.

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Are you ready to Humanify your customer experience?

Contact us

 

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
For General Inquiries
+1.800.TELETECH
(+1.800.835.3832)

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

 
Moving the Needle Beyond Black Friday - Six Tips for Seasonal CX
Services, Sales and Seasonal Support Work in Tandem to Win the Retail Wars
TeleTech Announces Third Quarter 2017 Financial Results
NEWS
NEWS