TELETECH@HOME

Exceptional customer experiences begin at home

 
 

Flexible, scalable, home-based contact center solutions

In today’s hyper-connected world, forward-thinking companies are tapping into a highly-skilled, home-based workforce to drive down costs and increase employee satisfaction. This has been especially transformative for contact centers, where the number of work-at-home associates is increasing four times faster than facilities-based associates.

Our remote associate model, TeleTech@Home, is designed to maximize this opportunity, while surpassing your customers’ greatest service expectations. TeleTech@Home is rapidly deployable, and provides access to our secure, proprietary technology, a well-educated, flexible workforce, and industry-leading training solutions. TeleTech@Home increases staffing flexibility and drives down operational costs, without sacrificing management accessibility and control.

 

 
 

Our ideas

eBook

Success Begins at Home

Why home-based associates represent the future of the contact center.

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eBook

Which Shore is Right for You?

Review all the options, and learn why an at-home solution could be the best option for your business.

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Data Sheet

TeleTech@ Home

Companies can benefit from increased operational efficiency, reduced costs, and higher service quality.

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Are you ready to Humanify your customer experience?

Contact us

 

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
For General Inquiries
+1.800.TELETECH
(+1.800.835.3832)

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

 
CX Innovators, Experts and Entrepreneurs Share Their Stories in The CX Pod
On-Demand Podcast Series Features Conversations on CX Insights, Ideas and Innovations
TeleTech CX Leader to Share Perspectives at CXSF 2017
Jeff Marcoux, CX Innovator and Marketing Professor, Will Outline Five Steps to Delivering Amazing Customer Experiences Using Strategy, Technology, Automation, Analytics and People
NEWS
NEWS