Property & Casualty Insurance

Reduce cost and risk while also improving relationships


Digital technology is transforming every aspect of the property and casualty (P&C) insurance industry.


Telematics, the sharing economy, big data, digital communications, and a changing competitive landscape has shifted the focus from products and process to a personalized customer experience. P&C firms need to be ready to respond with both technology as well as a comprehensive customer strategy when they interact with members. TeleTech helps clients tap into the enormous potential these trends offer to reduce cost and risk while also improving relationships.

  • Our Care solutions deliver the people, process and technology requirements to deliver superior customer experiences for everything from basic claim inquiries to high-touch first notice of loss interactions
  • We offer a suite of marketing analytics, digital marketing and multichannel sales solutions that grow the product portfolios of existing customers and drive acquisition of new ones
  • Our sophisticated customer insights capabilities converts telematics and IoT data into customized products, preferred channel offerings and personalized interactions that build deeper engagement
  • Leading-edge technology capitalizes on chatbot, in-app message and other emerging capabilities that drive efficient interactions for more transactional experiences

Are you ready to Humanify your customer experience?

Contact us



TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release


Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.

For General Inquiries

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

Moving the Needle Beyond Black Friday - Six Tips for Seasonal CX
Services, Sales and Seasonal Support Work in Tandem to Win the Retail Wars
TeleTech Announces Third Quarter 2017 Financial Results