TeleTech Newsroom

TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.

Recent Press Releases

December 1, 2017 Moving the Needle Beyond Black Friday - Six Tips for Seasonal CX

Services, Sales and Seasonal Support Work in Tandem to Win the Retail Wars

November 8, 2017 TeleTech Announces Acquisition Of Digital Customer Experience Company, Motif, Inc.

Expands TeleTech's Trust and Safety, Community Moderation Expertise, Enhances Digital, Analytics and AI Capabilities and Extends Geographic Footprint into India

November 1, 2017 TeleTech Increases its Credit Facility to $1.2 Billion

Provides Increased Financial Capacity and Flexibility to Support TeleTech's Growth Initiatives, Strategic Acquisitions and Capital Distributions

October 27, 2017 TeleTech Recognized as Leading Cisco Partner for Third Time in Past Four Years

Strong sales and competitive wins propel TeleTech to top of Cisco Partner community

October 26, 2017 Consolidated Communications and TeleTech Win Brandon Hall Group Silver Award for Best Results of a Learning Program

Companies Jointly Recognized for Highly Effective New Approach to Training

October 19, 2017 CX Innovators, Experts and Entrepreneurs Share Their Stories in The CX Pod

On-Demand Podcast Series Features Conversations on CX Insights, Ideas and Innovations

View the Press Release Archives

TeleTech in the News

TeleTech Learning and Performance

Innovative training and development programs built, tested and lived in-house.
Read the article here. >  

3 Ways Customer Data Can Increase Workplace Efficiency

In this article, Judi Hand, chief revenue officer for TeleTech, uncovers 3 ways customer data can increase workplace efficiency.
Read the article here >

Automation is the Spark That Company Cultures Need

In this article, Steve Pollema, senior vice president of TeleTech’s Customer Technology Services division, uncovers how automation is the future of work and how it’s affecting company culture in a positive way.
Read the article here>  

View the News Archives


Company Timeline

We have 30 plus years of innovation in customer engagement. See a timeline of our milestones.
View Timeline >

Awards & Recognition

Recognition from industry trade groups and others for the work that we do.
See Awards >

TeleTech Foundation

The TeleTech Community Foundation exists to support our employees' desire to make an impact on one of society's most pressing issues – education.
Foundation Home >


TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
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Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.

For General Inquiries

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

Moving the Needle Beyond Black Friday - Six Tips for Seasonal CX
Services, Sales and Seasonal Support Work in Tandem to Win the Retail Wars
TeleTech Announces Third Quarter 2017 Financial Results